Frequently Asked Questions

No. We are an independent media platform and are NOT affiliated with, endorsed by, or connected to the Amateur Kabaddi Federation of India (AKFI), Pro Kabaddi League, or any official kabaddi governing body.

We are passionate kabaddi fans creating content for fellow enthusiasts. For more details, please read our full disclaimer.

Yes! Most of our content is free to access, including:

• Live match streaming
• Match highlights
• News and articles
• Basic features

We may offer premium features or subscriptions in the future for exclusive content.

Registration is optional for most content. However, creating a free account gives you benefits like:

• Save your favorite matches to watchlist
• Access viewing history
• Personalized recommendations
• Exclusive content (if available)
• Order tracking for store purchases

Register for free

Creating an account is easy:

1. Click the user icon in the top right corner
2. Click "Register Now"
3. Fill in your details (name, email, password)
4. Or use "Login with Google" for instant registration

Registration is completely free!

To reset your password:

1. Click the user icon and select "Login"
2. Click "Forgot Password?"
3. Enter your registered email address
4. Check your email for reset instructions
5. Follow the link to create a new password

If you don't receive the email, check your spam folder or contact us.

To watch live matches:

1. Go to the "Live Matches" section in the menu
2. Browse currently live matches
3. Click on any match to start streaming
4. Enjoy the match in HD quality!

No registration required for most live streams.

Yes! Our platform is fully mobile-responsive. You can watch on:

• Smartphones (Android & iOS)
• Tablets
• Desktop computers
• Laptops

Simply visit our website from any device and start streaming!

If you're having trouble playing videos, try these steps:

1. Refresh the page (Ctrl+R or Cmd+R)
2. Clear your browser cache and cookies
3. Try a different browser (Chrome, Firefox, Safari)
4. Check your internet connection
5. Disable ad blockers or browser extensions
6. Update your browser to the latest version

Still having issues? Contact our support team.

To purchase from our store:

1. Browse products in the "Store" section
2. Click on a product to view details
3. Select quantity and click "Add to Cart" or "Buy Now"
4. Review your cart and proceed to checkout
5. Enter shipping details and payment information
6. Confirm your order

You'll receive an order confirmation email immediately.

We accept various payment methods through Razorpay:

• Credit/Debit Cards (Visa, Mastercard, RuPay)
• Net Banking
• UPI (Google Pay, PhonePe, Paytm, etc.)
• Wallets (Paytm, Mobikwik, etc.)

All payments are processed securely through Razorpay's encrypted gateway.

To track your order:

1. Log in to your account
2. Go to "My Orders" from the user menu
3. View all your orders and their current status
4. Click on an order for detailed tracking information

You'll also receive email updates when your order status changes.

Yes! We take data security seriously:

• SSL/TLS encryption for all data transmission
• Encrypted password storage
• Secure payment processing (PCI-DSS compliant)
• Regular security audits
• Access controls and authentication

Read our Privacy Policy for complete details.

We use your data to:

• Provide and improve our services
• Personalize your experience
• Process orders and payments
• Send important updates and notifications
• Analyze usage patterns

We do NOT sell your personal information. See our Privacy Policy for full details.

Yes, you have the right to delete your account and personal data.

To request account deletion:

1. Contact us at privacy@akfiindia.com
2. Provide your account details for verification
3. We'll process your request within 30 days

Note: Some data may be retained for legal compliance purposes.

You can reach us through:

• Contact Form: Contact Us page
• Email: support@akfiindia.com
• Social Media: Links in footer

We typically respond within 24-48 hours.

If you can't find the answer you're looking for:

1. Check our About page for more information
2. Review our Privacy Policy and Disclaimer
3. Contact our support team directly

We're here to help!